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Mission: To inspire, train, and connect the next generation of collaborative problem solvers to design and implement effective solutions for social impact around the world.
COMMUNITY EXPERIENCE DESIGNER (CXD)
I apply Design Thinking to solve Marketing, Business and Technology challenges to create new opportunities through innovation.
During the past 7 years, I have produced and directed 170+ Meetup community experiences including Hackathons and Makerfaires.
I have built a network of 10,000+ cross disciplinary skilled individuals, which allows me to take any idea from concept to prototype.
KEY SKILLS AND ABILITIES
➢ First class communication and interpersonal skills
➢ Excellent punctuality, appearance and organizational skills
➢ Flexible and adaptable
➢ Innovative approach to problem-solving
➢ Good negotiation skills and sales skills
➢ In-depth knowledge of Information Technology products
➢ Strong networking, connecting and relationship building skills
Hackaday.io - 2015 - 2016 Hackaday Prize Evangelist, Austin, TX
➢ Managed a $300,000 cash prize technology competition for ideas that change the world, operating in 64 countries and generated 1000+ entries during 5 month period to capture marketing and event performance data.
➢ Developing and executing local community events by building partnerships and sponsorships.
➢ Developed internal network channels to manage all areas of PR, Product Marketing, Sales, Customer Service, Social Media, Integrated Marketing, Brand, Marketing Operations and IT to execute plans.
➢ Experience planning conferences, venue selection, audio/visuals, catering, employee correspondence and logistics.
➢ Collaborating with internal brand team and outside vendors for creative signage, marketing and content materials.
➢ Managed shipments, decor, setup/breakdown of events in addition to the flow of speakers and attendees.
➢ Manage communications to market and promote before, during and after through social media, email, dashboard, paid placements and direct mail etc.
Elance-oDesk - 2013-2015 - SoCal Regional Marketing Evangelist - CA
➢ Engaged local community to design, develop and market entire product and raise $230,000 successfully on Kickstarter using freelancers, promoting the Elance-oDesk brand as part of local product innovation campaign. www.snapjet.com
➢ Produced a series of unique campaigns to promote SAAS platform: $50 startup competition, Race to Success, Fireside chat about freelancing with team SnapJet and streamed via live radio podcast and more recently SoundCloud.
➢ Managed all brand assets and outreach programs within the SoCal region, communicated back to HQ
➢ Built the startup www.Trade-off.co on StartupBus, a 3 day, 3,000km bus ride from SF to Austin, TX to launch at SXSW.
➢ Received bonus for encouraging the most weekly conversions through promotion.
➢ Reported feedback in to West Coast team using Outlook, JIRA and Smartsheet while managing budget and time constraints.
Intellitime Systems Jan 2011- Dec 2012 -Application Specialist - Santa Ana, CA
➢ Fulfilled a broad range of duties including Technical support, Systems Administration, (SQLDBA), Hardware configuration, Training, Documentation Bug Testing, for Superior Courts, Fire Fighters, Police, County Jails.
➢ Supported over $2 Billion payroll and cost accounting transactions each year.
➢ Developed Inventory process for managing and tracking shipments.
WirelessAppz Feb 2009 - July 2015 - Designer UI/UX/IA - Costa Mesa, CA
➢ Designed 912 Alerts – An alert notification system to send GPS location information via a shortened URL embedded in an SMS to immediate contacts during emergency situations.
➢ Researched User Interface Design, Create UX, platforms for IA
➢ Designed 'VolunteerMatch' – A geo-location based mobile app that connects volunteers to non-profits via SMS during HackforLA competition winning $2,500 purse.
LA Fitness Corporate Inc – 2004 – January 2009 - Senior Support Tech - Irvine, CA
Based out of Corporate office, I provided troubleshooting and support on 200+ software applications for a spectrum of 10,000+ users on all different levels, ranging from shareholders, VP, CEO, CFO, CIO, to onsite receptionists, kids club employees and customers.
➢ Provided Hardware support for Chip PC’s, DMX media control center, POS equipment, receipt printers, barcode scanners, drivers licenses readers, ACH Cheque/credit card readers, HP Printers, HP Slimclients, Topaz/Interlink Epad Signature pads, webcams, ELO Touchscreen monitors, Xerox multifunction printers at the clubs.
➢ Telecom support for Asterix VOIP Eyebeam softphones and Polycom hardphones, installation, migration and support.
➢ Active Directory, Altiris, Boldchat, Calling Circle, Ceridian, DameWare, Ecopy, MS Great Plains, Papersave, Remote Portal, VNC, MS Sharepoint.
➢ Provided detailed design documentation and validation of Intranet software along with training, administration and support.
➢ Project Management, including Designing and managed shipping and inventory system.
➢ Developed business relationship with vendors HP, Xerox, IBM, Dell, Compaq, Gurus2Go, AT&T and more.
➢ Worked with AT&T on network down circuit failures with AT&T for MPLS Managed router support.
➢ Facilitated training, development and growth of team from 10 - 110 employees during 5 year period.
➢ Broad range of skills allowed me to maintain 90% resolution rate for 2 years since we started monitoring making me a valuable asset to my team.
Stanford University (2009-2010)
Stanford Technology Ventures Program - Entrepreneurial Thought Leaders
DeMontford University (Graduated 2003)
(BA) Business Information Systems
Information Security, Information Services, Data Protection, Dynamic Web Publishing, Strategic Management Comparative Systems Development Methodologies, Project Management (Double)
Coventry University (Graduated 2001)
(BA) Business Information Technology
(HND) Business Information Technology
Solihull Sixth Form College (Graduated 1998)
GNVQ Advanced Business
Economics, Business Organization Systems, Marketing, Human Resources, Production, Finance, Financial Forcasting & Monitoring, Business Planning, Business Law, Working In Teams, Business and The European Union, Industrial Relations, Information Technology, Communication, Application of Number, Working with Others, Improving own Learning
Founder of OC Hackerz community incubator, 7 years 800+ members, 170 events. IEEE LA/OC Entrepreneur / Consultants Network, (Vice Chair), AIAA(Member), Tesla Foundation (Chair), Boys and Girls Club (Educator), VitaLinkOC (Volunteer), LA Startup Weekend Meetup organizer (5 years), Mentor Hays High School, Marketing Events Team Austin.
➢ 1st place winner at HackforLA civic hackathon developed prototype to connect non-profits to volunteers through SMS messaging.
➢ 2nd place winner at Race to Success, entrepreneurial event promoting local startups to pitch to investment group.
➢ Student Startup mentor (EIR) at UC Irvine/Leatherby Center for Entrepreneurship at Chapman University
➢ OC Hackerz team taught kids to build PC’s in a competition for OCMiniMakerFaire 2013
➢ Assistant Organizer for StartupWeekendOC, Mentor at StartupWeekend Garden Grove
➢ Featured in Mercury News San Francisco & Orange County Register Link
➢ Participated in CES 2011, 2012, 2013 Las Vegas
➢ Leisure Activities : I enjoy exercising at LAFitness, snowboarding, golf, chess, badminton, table tennis, go kart racing, cycling, archery, video games, piano and pool and achieved brown belt ranking in Kung-fu.
➢ BRMB Walkathon : I completed a BRMB marathon when I was 16 to help raise money for charity.
➢ Other Information : Full, Clean UK and US driver licenses & CBT Motorcycle License
References Available on Request